Electron Microscope Service Engineer – VA

Position: Electron Microscope Service Engineer
Job Status: Full-Time
Location: Alexandria, VA
Reports To: Service Manager

To apply: Send your resume to hr@nanoscience.com and in your cover letter explain your experience.

Position Summary:

Nanoscience Instruments markets, sells, and services scientific instrumentation. Our Virgina office needs a Service Engineer who will be responsible for performing service and repair of Scanning Electron Microscopes. Recent electrical & mechanical engineering graduates are encouraged to apply.

Significant Responsibilities & Accountabilities:

  • Conduct maintenance and repair of complex instruments and follow testing procedures to ensure proper working operation.
  • Diagnose and repair the scientific instruments as required.
  • As needed, conduct on-site maintenance visits across the US and Canada (occasional weekend travel). Some training may be required at international vendor locations.
  • Provide troubleshooting and repair support for customers via phone and email.
  • Cultivate and develop positive working relationships with customers, system users, and company personnel.
  • Must demonstrate good understanding of tools for both electrical and mechanical systems.
  • Complete and submit detailed service reports.
  • Work with Technical Support, identifying and isolating unique problems.

Minimum Qualifications Required:

  • Education: Possessing or working on an engineering degree or equivalent experience in electronic/mechanical system troubleshooting.
  • Experience: Literate in Windows software environments.
  • Knowledge, Skills, & Abilities: Ability to deal effectively with customers, excellent interpersonal communication skills, able to read and interpret schematics, familiar with basic networking protocols, familiar with UHV phenomenon and technology.
  • Certification/Licensure: None
  • Instrumentation: Electronic, hand tools, various gauge.

Skills/Experience:

  • Direct experience working with Scanning Electron Microscopes (SEM)
  • Demonstratable knowledge and understanding of the principles of high vacuum technology and basic electronics is essential
  • High degree of manual dexterity and mechanical aptitude as well as good verbal communications skills required
  • Experience performing electro-mechanical root cause troubleshooting of scientific equipment (including mechanical pumps and high vacuum equipment)